Refund Policy
Effective Date: August 2025
At Soleil Braiding Studio, we strive to provide high-quality braiding services and ensure your satisfaction. Please review our refund policy below.
Deposit
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Deposits are collected automatically through our online booking system as part of the booking process.
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The deposit amount will be applied toward your total service cost.
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Deposits are non-refundable but can be applied to rescheduled appointments if changes are made at least 48 hours in advance.
Cancellation / Rescheduling
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Cancellations or rescheduling must be made at least 24 hours before your appointment to avoid a cancellation fee.
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If you cancel or reschedule less than 24 hours before your appointment, a cancellation fee of 50% of the service price may apply.
Refunds
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We do not offer refunds on completed services.
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If you are unhappy with your service, please contact us within 48 hours of your appointment so we can address your concerns or offer a complimentary adjustment if appropriate.
No Show
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Failure to show up for your appointment without prior notice will be charged the full price of the service.
Product Purchases
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Products purchased from Soleil Braiding Studio are non-refundable unless defective. Please contact us within 7 days if there is an issue.
For any questions or concerns about deposits, cancellations, or refunds, please reach out using the details below this page. Thank you.